Terms of Use

These Terms of Use ("Terms") are an agreement between you and Luvvi Sàrl ("LuvviCare", "Luvvi", "we", "us", "our") and govern your access to and use of the LuvviCare website at luvvicare.com (or luvvi.care) and its content (the "Website").

By accessing or using the Website, you confirm that you have read, understood and agree to these Terms, our Privacy Policy and our Cookie Policy. If you do not agree, please do not use the Website.

These Terms govern the Website only. They do not apply to, form part of, or vary the terms of any LuvviCare application or platform. To the fullest extent permitted by applicable law, your access to and use of the Website is at your own risk.

The Website provides general information about LuvviCare and our services, including educational material about family-centred pediatric and neonatal care. Luvvi is a technology provider, not a healthcare provider.

You may access and use the Website for lawful, personal and informational purposes in accordance with these Terms. You agree that you will not:

• Use the Website for any unlawful, harmful, fraudulent, abusive, harassing, defamatory, or otherwise objectionable purpose.
• Infringe the intellectual property or other rights of Luvvi or any third party.
• Attempt to gain unauthorised access to the Website, our servers or connected systems, or interfere with Website integrity, security or performance.
• Upload, transmit or introduce malware or harmful code.
• Reverse-engineer, decompile, or attempt to derive the source code of the Website except to the extent permitted by law.
• Use any automated system, bot, or scraping tool to access or extract data from the Website.
• Copy, reproduce, distribute, sell or commercially exploit any part of the Website or its content except as permitted by these Terms.

The Website and all of its content, features, design, source code, text, graphics, the LuvviCare name and logo, and all related trademarks and intellectual property are and remain the exclusive property of Luvvi Sàrl or its licensors.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to view and use the Website for its intended informational purpose. You may not copy, modify, distribute, sell, create derivative works from any part of the Website, or use our trademarks, without our prior written permission.

The Website may link to, or display the name, logo or branding of, third parties, including nonprofit organisations and corporate sponsors. Links and Sponsor references are provided for information and convenience only.

Luvvi does not process, facilitate or handle any donations, payments or financial transactions on behalf of any Sponsor through the Website. Any transaction you complete on a third party's external website is solely between you and that third party, subject to its own terms and privacy policy.

We do not own, control or endorse, and are not responsible for, the content, accuracy, practices or privacy policies of any third-party or Sponsor website. The inclusion of a Sponsor's branding does not constitute an endorsement by Luvvi.

Our handling of personal data collected through the Website is described in our Privacy Policy, and our use of cookies and similar technologies is described in our Cookie Policy. By using the Website, you acknowledge those policies, which form part of your agreement with us.

We work to keep the Website available and accurate, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. We may modify, suspend, or discontinue all or part of the Website, including any content or feature, at any time and without notice.

To the fullest extent permitted by applicable law, we are not liable to you for any unavailability, suspension, interruption, withdrawal or change to the Website or any of its content.

Your access to and use of the Website is entirely at your own risk.

The limitations in this section apply to the fullest extent permitted by applicable law and to all theories of liability, whether in contract, tort, statute, or otherwise.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any consumer guarantee or other right that cannot be excluded or limited under mandatory law.

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Luvvi and its directors, officers, employees, agents, affiliates and licensors from and against any claims, losses, damages, liabilities and reasonable expenses arising out of or relating to your misuse of the Website, your breach of these Terms, or your violation of any law or third-party right.

These Terms and any dispute arising out of or in connection with them are governed by the substantive laws of Switzerland, without regard to conflict-of-law principles, except where mandatory provisions of the law of your country, state or province of residence provide otherwise. The courts of Geneva, Switzerland shall have jurisdiction, subject to consumer protections.

We may update these Terms from time to time. When we do, we will revise the effective date above and, where changes are material, take reasonable steps to make the update prominent on the Website. Your continued use of the Website after the changes take effect means you accept the updated Terms.

• Entire agreement. These Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between you and us regarding the Website.
• Severability. If any provision is held invalid or unenforceable, it is modified to the minimum extent necessary or severed, and the remaining provisions stay in full effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a reorganisation, merger or sale.
• Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
• Survival. Sections that by their nature should survive continue to apply after you stop using the Website.
• Language. These Terms are drafted in English; if translated, the English version prevails to the extent permitted by law.

Questions about these Terms can be sent to: